We focus on client education & safety and provide a proactive approach prior to booking
Flyspace Jets serves as an agent for air charter. We don’t own or operate any aircraft and that is actually our competitive advantage. Because we don’t own or operate aircraft, we avoid any potential conflict of interest and are able to recommend the appropriate aircraft and air carrier every time.
Each time you rent a private jet, there is an element of risk involved. We mitigate that risk by promoting a culture of air charter safety throughout our entire organization, right down to our operational processes. Through our Approved Vendor Program, we screen every operator in our network to ensure they have the appropriate experience and track record to perform flights safely.
These standards are based on some of the most rigorous standards in the industry. We’ve made them this stringent because we want to provide air charter buyers with an unparalleled air charter experience and a high level of air charter safety.
We care deeply about educating our clients, providing fair pricing and honest advice. We believe that inviting our clients into the aircraft and air carrier selection process expands the margin of safety. By providing transparency into the operational history of each air carrier and sharing insights into aircraft appropriateness based on its performance capabilities, we help our clients make an informed buying decision. Because of this, we have earned the endorsement of ARGUS, the world leader in aviation safety.
Most jet charter brokers don’t meet the rigid standards ARGUS sets for delivering superior safety, service and convenience, but Flyspace jets does. We’ve invested in the infrastructure, equipment and aircraft vendor relationships to offer an outstanding experience at every step. As part of the ARGUS onsite assessment, we’re evaluated on 10 Standards of Excellence, which includes everything from ethical business practices and regulatory compliance to fiscal integrity and passenger safety.
This comprehensive and proactive approach toward expanding the margin of safety is one of the ways Flyspace Soars Higher than the rest of the air charter providers in our industry.
We invest in personnel to support the customer journey
We have developed a team of trip coordinators that focus solely on ensuring the proper coordination and organization of every flight booked. Our Trip Support team has clearly-defined and well-established processes that are designed to ensure safety, catch any errors that may affect schedules and itineraries, and provide customers with the high attention to detail that our clients expect when chartering a private flight.
At other charter companies, the sales person is responsible for aircraft sourcing and trip coordination. This can lead to errors and reduced customer support. We created our Trip Support team to support our private flight advisors, so we can consistently deliver the best possible travel experience.
Our Trip Support team is responsible for the coordination and organization of each flight booked. They also ensure all the safety elements are in place. Before a flight is booked, they:
- Ensure the carrier is fully compliant with Part 135 Regulations and has no major enforcement actions being held against them
- Run a safety audit on the operational history of the air carrier being hired
- Verify that the aircraft is being operated legally, that it is airworthy and maintained to exemplary standards
- Confirm that the aircraft liability insurance is active and adequate for the passengers
- Review the backgrounds of the key personnel managing the air carrier
- Audit the crew for experience that has been assigned to the flight
By performing these steps every single time a charter is booked, we know we’ve fulfilled our role of providing the safest air charter possible and have provided our clients with a truly white-glove experience.
We’re committed to aviation excellence
At Flyspace, we know the value of a well-trained team. It’s why we only hire team members with a passion for excellence in the aviation industry. Every trip we arrange is an opportunity to pass along our expertise and passion, so to ensure our clients enjoy an outstanding jet charter travel experience, we’re committed to investing in our team in every way possible.
Our Flyspace private flight advisors receive:
- A personalized opportunity for growth
- Access to the latest innovative aviation technology
- On-going training and support to help achieve professional goals
By providing our team with a complete toolkit and the skills they need to excel in their position, they can help our clients soar higher with a first-class jet charter experience not found anywhere else.
We leverage our strong industry relationships to benefit clients
We’ve developed strong relationships with the world’s most reputable air carriers over the past 25 years, and by leveraging our buying power along with the relationships we’ve forged over the years, our clients reap the benefits. These partnerships also give our clients access to any size or type of private plane with as little as four hours’ notice.
These specially curated and nurtured relationships are what set Flyspace apart from the other charter companies and makes us unique in a saturated market. It’s just one more way we deliver exceptional service to Flyspace clients.